Trust New England Retail Express
Since 1981, retailers, wholesalers, and consumers alike have relied on the professional home delivery services of New England Retail Express. Beginning with one truck in suburban Boston, and growing by hiring only the most reliable and courteous drivers, New England Retail Express was an early pioneer of home delivery services, specializing in furniture and appliances, and setting the standard for customer satisfaction. Today New England Retail Express continues to lead the industry, handling America’s biggest retailers, offering a full breadth of services at cost-effective prices, and setting new standards in customer service.
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Geoffrey Chasin, President
Graduating with a BA in Mathematics from Cornell University, Geoffrey worked as an owner/operator, before advancing to General Manager, and ultimately the President and sole owner of New England Retail Express. Geoffrey was also owner and President of Amalgamated Mattress (aka 1-800-Mattress, mattress.com, and “Dial-A-Mattress”) from 1992 until its sale in 2009.
Once a small regional carrier, under Geoffrey’s direction New England Retail Express has flourished to serve customers and homeowners across the US. Yet he still maintains a personal commitment to serving customers, and is proud to earn the highest customer satisfaction ratings in the business, year after year.
Geoffrey maintains the same commitment to customers, with a “hands-on” style that keeps him intimately involved in all aspects of the business.
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"As a startup in the home furnishings market, selling made-to-order custom mattresses, I need the highest level of professional service, which is why I work with New England Retail Express. It's critical to me that I can get accurate, timely information about my orders, occasionally make special requests when customers ask them of me, and have the confidence that my customers are being treated like royalty. The New England Retail Express drivers become the ambassadors of my company, the only people that my customers get to meet in person. And I know from surveys they are polite, courteous, timely, and thorough. I consider New England Retail Express to be my partners in my business, and they treat me and my customers like we are the only customers they have."
Evan Saks
Founder, Create-A-Mattress
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“…The relationships we established with the team at New England Retail Express, coupled with their knowledge
of the industry, ongoing commitment to customer satisfaction, and focus on serving our clients’ needs, has enabled
us to succeed in the marketplace…” |
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